Solair Electrical / Solar repairs
A fault message tells you what the inverter has detected, not necessarily which part needs replacing. Find the message below, note when it appeared, and see the safest next step.
We help homeowners in Redlands and Brisbane Bayside with solar inverter fault finding. Call 0405 685 441 or send us the model and fault message.
Use the app or an accessible display only when it is safe to approach. Do not open covers, unplug cables, test electrical terminals, climb onto the roof, or change protection settings. Solar and battery equipment can remain electrically live even when generation has stopped. Electrical tests and repairs belong with a licensed electrician.
Smoke, fire or immediate danger? Move away, keep others clear and call 000. Do not touch someone still in contact with electricity. For a shock or tingle, stay clear of equipment, seek medical advice and contact Energex on 13 19 62. Do not approach the switchboard to investigate.
This is a selected-code guide, not a list for every SolaX inverter. Each confirmed entry names its source family. Newer, older and battery models may use different definitions. Send a model-label photo only if you can take it safely without moving or opening equipment.
Keep a screenshot of the code, the date and time, and note whether it followed rain, an outage or a change in normal operation. There is no universal shutdown or restart sequence in this guide.
44 entries
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Arrange a solar electrical inspection and send the exact display message. The array connections and electrical readings need to be assessed by the electrician, not adjusted at the inverter by the homeowner.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Contact a licensed solar electrician promptly and mention this code when booking. Note any recent rain or storm damage from a safe distance. Do not try to clear the fault by restarting the system.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Note which appliances were operating when the backup supply stopped. If it is safe, turn non-essential appliances off using their normal controls. Contact your installer about the backup load and the exact fault; do not reset or alter the backup wiring.
X1-Hybrid G3, 3.0/3.7/4.6/5.0 kW, matching N/D and E/I/C suffix; troubleshooting pp.64–67. EPS entries apply only to EPS-equipped models.
Note which appliances were operating when the backup supply stopped. If it is safe, turn non-essential appliances off using their normal controls. Contact your installer about the backup load and the exact fault; do not reset or alter the backup wiring.
X1-Hybrid G3, 3.0/3.7/4.6/5.0 kW, matching N/D and E/I/C suffix; troubleshooting pp.64–67. EPS entries apply only to EPS-equipped models.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Hybrid G3, 3.0/3.7/4.6/5.0 kW, matching N/D and E/I/C suffix; troubleshooting pp.64–67. EPS entries apply only to EPS-equipped models.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Note whether household power is available and whether an outage is listed by Energex. Record when the fault appears. If it remains after supply returns, or keeps recurring, arrange an inverter inspection; we can investigate whether the cause is on-site or supply-related.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Note whether household power is available and whether an outage is listed by Energex. Record when the fault appears. If it remains after supply returns, or keeps recurring, arrange an inverter inspection; we can investigate whether the cause is on-site or supply-related.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Note whether household power is available and whether an outage is listed by Energex. Record when the fault appears. If it remains after supply returns, or keeps recurring, arrange an inverter inspection; we can investigate whether the cause is on-site or supply-related.
X1-Hybrid G3, 3.0/3.7/4.6/5.0 kW, matching N/D and E/I/C suffix; troubleshooting pp.64–67. EPS entries apply only to EPS-equipped models.
Note whether household power is available and whether an outage is listed by Energex. Record when the fault appears. If it remains after supply returns, or keeps recurring, arrange an inverter inspection; we can investigate whether the cause is on-site or supply-related.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Arrange a solar electrical inspection and send the exact display message. The array connections and electrical readings need to be assessed by the electrician, not adjusted at the inverter by the homeowner.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Note whether household power is available and whether an outage is listed by Energex. Record when the fault appears. If it remains after supply returns, or keeps recurring, arrange an inverter inspection; we can investigate whether the cause is on-site or supply-related.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Contact a licensed solar electrician promptly and mention this code when booking. Note any recent rain or storm damage from a safe distance. Do not try to clear the fault by restarting the system.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
From a safe distance, note whether the unit is in direct sun or surrounded by stored items. Photograph the location if safe. If the warning continues or returns regularly, book an inspection of the installation and cooling system.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Contact a licensed solar electrician promptly and mention this code when booking. Note any recent rain or storm damage from a safe distance. Do not try to clear the fault by restarting the system.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
Record the code, time and whether generation stopped. Contact Solair or your original installer if it remains or returns. The service assessment can distinguish an internal issue from another system problem before recommending a repair or replacement.
X1-Boost G3, document 320101034607, troubleshooting pp.44–45; match exact model in manual.
These labels remain searchable so you can find a safe next step. The earlier page did not identify a matching model manual. We have not carried its unverified definitions forward.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
Send the full display message, model number and a photo or screenshot to Solair or your original installer. We will match it to the correct manual before recommending the next step. Do not disconnect equipment or change settings based on a similar-looking code.
Legacy or model-specific label: manufacturer meaning and exact family not confirmed in the reviewed manuals.
No matching entry? Send us the exact message and your model number rather than choosing a similar code.
Tell us the fault message, model and suburb. We can discuss the next step and arrange an inspection where needed.
Call 0405 685 441Send a fault enquiry
